Providence Passport

A little help along the way

Support for Providence Passport

Check-ins and codes

Choose the venue before confirming a check-in. Location check-in needs a recent, accurate fix and a verified place boundary. Parks without reviewed check-in geometry can use an issued venue QR code. A revoked or replaced code cannot create a new stamp. Each place awards at most one stamp per local calendar day.

Transit and weather

A stale or unavailable label means the source has not provided a current update. Stops-away values can be estimated from the bus position; live minutes use provider arrival timestamps; timetable-based arrivals are labeled as scheduled. A bus leaving the Providence city boundary is identified as outside the area.

Contact the team

Use the private form below for help, an accessibility issue, or a data question. Include the app version, device type, place name, and a short description. Do not include passwords, sign-in codes, or precise location. Requests are saved for administrator review; submitting does not send an automatic email or create a public post.

Your email and request are stored privately for administrator review.